Phong Nha Heritage Travel is a security website and powered by Phong Nha Heritage Travel Company.  Over ten years experiences in Travel industry in Vietnam and fully-licensed International Tour Operator under the Ministry of Culture, Sport and Tourism of Vietnam and accredited full service travel agency, and tour operator.  Which based in Phong Nha Tourist Center, Son Trach commune, Bo Trach district, Quang Binh province.

We are specializing in group tours and tailor-made tours for student, solo travel, couples and families, those looking for a valuable and memorable on visit Phong Nha Ke Bang National Park.

All information on this site is up to date due to the agent changes of prices and is without notices.

Any of visitor use this site to seach for information, visiting photos or looking for tours has to accept the terms and conditions of the site.

Phong Nha Heritage Travel is registed website and works under the Tourism law and Internet law of Vietnam. You should not copy any of information or photos without our agreement.

Conditions for Reservation
+ QUESTIONS and INQUIRIES: Any questions for tickets, hotels and tours can be send to us via our email address heritagephongnha@gmail.com. We will respond to you as soon as possible within 24 hours from Monday to Sunday weekly.

+RESERVATION / CONFIRMATION:
A. How to make reservation: Provides us name of services (tour code or tour name, number of days. your full name, date of birth, nationality, your urgent contact phone number, number of people and departure date of the trip, your hotel name and address, where we will pick you up for the trip if available) then send to us by via email or sales office phone number: +84 975 292 144 (international) and  0975 292 144 (inside Vietnam).

Email: heritagephongnha@gmail.com

B. Answer and Confirmation: After we receive your questions or reservation details, we will check available of services you have requested and will answer you or confirm as soon as possible by reply email. After we received your deposit, we will reconfirm details of your booking and itinerary if you book tickets, tours or hotel Accommodation.

+ PAYMENT:
A. Deposit

– Almost the tour in 01 day no need your deposit but some tours need full payment for the trips or hotel reservation are required.
– Deposit or full payment can be made by credit card, telegraphic transfer or bank transfer (we will advise on our confirmation email)

B. Final payment 
Final payment will be made by USD cash or credit card at our office or at your arrival.

+ CANCELATION :
– Cancellations can be made by email to us.

– If you cancel your reservation before 07 days due to your departure date of the trip, we then refund total 100 % of your deposit fee. (except tickets for tours package are nonrefundable). 
– If you cancel your reservation less than 07 days due your departure of the trip. We will charge as 100 % and no refundable.

+ AGREEMENT:
– For deposit fee of the trip/reservation services is not including bank fees or transfer fees, customer has to pay extra for bank fees or transfer fees.

– For final payment at Phong Nha Heritage Travel Office
If you pay by USD cash is no fee, if you pay by credit or debit card we will add as 3 % bank charge into total among of your final balance.

Customers Personal information:
Any of your personal information, which is required for the booking proceed, we will never be used for other purposes than our services.